At Grabtopix, we strive to provide toys that bring joy to children and peace of mind to parents. If you are unsatisfied with your purchase, we are here to assist you.

1. Returns

• You have 14 calendar days to return an item from the date of receipt.
• To qualify for a return, the item must be unused, in its original condition, and packaging.
• Proof of purchase is required.

2. Refunds

• After we receive and inspect your returned item, we will notify you of the refund status.
• Approved refunds will be processed via the original payment method within a few business days.

3. Exchanges

• Items that are defective or damaged can be exchanged. To request an exchange, please contact us at grabtopix@grabtopix.com and send the item to 589 Farland Street, Chicago, Illinois, USA.

4. Shipping

• Customers are responsible for return shipping costs, which are non-refundable. If your refund is approved, the return shipping cost will be deducted from your refund.

5. Contact Us If you have any questions about returns or refunds, feel free to contact us at:

• Phone: 773-925-3394
• Email: grabtopix@grabtopix.com
• Address: 589 Farland Street, Chicago, Illinois, USA